Frequently Asked Questions

I have only a few small jobs, will still you come to my home or business?

Of course!  No job is too small, so we offer a minimum flat fee, plus any materials, for jobs that would normally take less than an hour to complete.  If there are other tasks outside of the original request that can be done within the hour, we can tackle those too.

Do I need to purchase materials for the job, or do you provide them?

We can purchase and deliver any materials needed for your project.  Prices will be included in your estimate.  You can also purchase any fixtures or finishings yourself to be sure you get exactly what you want. 

What are your rates and payment options?

Our rates will vary depending on the scope of work.  Most jobs will be quoted as labour and materials, however we do offer some flat rate fees for common tasks and projects.  Payments can be made by Visa, Mastercard, E-transfer, and Apple Pay.

What type of warranty do you provide?

Our client's satisfaction is our #1 priority and we stand behind our work.  We offer a 1-year warranty on all labour and any manufacturer's warranty on materials used.

Do I need to be home while the work is being done?

In most cases you are not required to be home, but we can arrange for someone to be there if that makes you feel more comfortable.

Can you provide a detailed written estimate for my project?

Yes, we provide free written estimates that clearly outline the scope of work, costs, and any other relevant details. 

How far in advance do you schedule your services?

It's best to schedule our services as soon as you're ready to get started, especially for larger projects.  We will strive to accommodate your preferred dates as best we can.

Can you handle emergency repairs or same day service calls?

We do offer emergency repairs and same-day service when possible.  Contact us directly at 905-928-6686 for quickest reply.  Please note additional fees may apply for off-hours requests.

What areas do you provide services for?

We service Hamilton, Stoney Creek, Binbrook, Ancaster, Dundas, Burlington, Grimsby.  Please contact us if you are on the outskirts of any of these areas, we may still be able to help you.